Conditions d’utilisation
Wildrose Atelier – Terms of Service
GENERAL INFORMATION
This website is operated by Wildrose Atelier. Throughout the site, the terms “we,” “us,” and “our” refer to Wildrose Atelier.
Wildrose Atelier provides this website, including all information, tools, and services available through it, subject to your acceptance of these Terms of Service and any other policies referenced on this website.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, as well as any additional policies or terms referenced or linked on this website.
These Terms of Service apply to all users of the website, including visitors, customers, suppliers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. If you do not agree with all of these Terms, please do not use our website or services.
Our online store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services.
1. Website Terms of Use
By using this website, you represent that:
- You are of the age of majority in your province or territory, or you have the legal authorization necessary to use this website.
- You will not use our products or services for any unlawful or unauthorized purpose.
- You will not violate any applicable laws or regulations, including intellectual property laws.
- You will not transmit any viruses, malware, malicious code, or other harmful material.
Any violation of these terms may result in the immediate suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason and at any time, to the extent permitted by applicable law.
You agree that, except for payment card information, which is always encrypted during transmission, certain information may be transferred across various networks as necessary to provide and operate our services.
You may not reproduce, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without our prior written permission.
The headings used throughout these Terms are provided for convenience only and do not limit or otherwise affect these Terms.
3. Accuracy of Information
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or error-free.
The information provided on this website is for general informational purposes only.
We reserve the right to modify or update the content of this website at any time without being required to update previously published information.
4. Changes to Services and Prices
Product prices may change at any time without prior notice.
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
Wildrose Atelier shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of our services.
5. Products and Services
Certain products may be available exclusively through our online store.
Product quantities may be limited and are subject to our Return & Refund Policy.
We make reasonable efforts to display product colours and images as accurately as possible. However, the colour displayed on your device may vary depending on your screen, display settings, and device.
We reserve the right to:
- Limit sales of our products to any person, household, or geographic region.
- Modify product descriptions and information.
- Change prices without prior notice.
- Discontinue any product at any time.
We do not guarantee that the quality, appearance, or characteristics of our products will meet every customer's personal expectations.
6. Billing and Account Information
We reserve the right to refuse or cancel any order.
We may, at our discretion, limit or cancel quantities purchased by the same customer, household, or through the same order.
If we make a change to or cancel an order, we may attempt to notify you using the email address, telephone number, or other contact information provided when the order was placed.
You agree to provide accurate, complete, and current purchase and account information for all purchases made through our website.
7. Third-Party Tools
We may provide access to certain tools and services operated by third parties.
These tools are provided “as is” and “as available”, without warranties of any kind, unless otherwise required by applicable law.
Your use of any third-party tools is at your own discretion and risk.
You should review and accept the terms provided by the relevant third-party provider before using such tools.
8. Third-Party Links
Our website may contain links to third-party websites or services.
Wildrose Atelier does not control these third-party websites and is not responsible for their content, policies, privacy practices, or services.
We recommend reviewing the terms and privacy policies of any third-party website before providing personal information or using its services.
9. User Comments and Content
If you submit comments, suggestions, reviews, testimonials, ideas, or other content to us, you agree that we may use, reproduce, modify, publish, and distribute that content as permitted by applicable law.
We reserve the right to remove or refuse to publish content that we reasonably believe is:
- Illegal or unlawful.
- Offensive or abusive.
- Fraudulent.
- Defamatory.
- Misleading.
- Infringing upon the rights of another person or business.
You remain responsible for any content you submit.
10. Personal Information
The collection, use, and protection of your personal information are governed by our Privacy Policy.
Please review our Privacy Policy for information about how Wildrose Atelier collects, uses, stores, and protects personal information.
11. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions.
- Pricing.
- Promotions.
- Shipping fees.
- Availability.
- Product information.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel an order where necessary.
Where applicable, we will make reasonable efforts to notify you if an order is affected.
12. Prohibited Uses
You are prohibited from using our website or its content:
- For any unlawful purpose.
- To violate any applicable law or regulation.
- To infringe upon intellectual property rights.
- To harass, abuse, threaten, defame, or discriminate against others.
- To transmit viruses, malware, or other harmful code.
- To collect or track the personal information of other users without authorization.
- To send spam, phishing messages, or other unsolicited communications.
- To interfere with or circumvent the security features of our website or services.
Any violation of these provisions may result in the immediate suspension or termination of your access to our services.
13. Disclaimer and Limitation of Liability
We do not guarantee that our website or services will always be:
- Available without interruption.
- Completely secure.
- Free from errors or defects.
Our website, services, and products are provided “as is” and “as available”, to the extent permitted by applicable law.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable Canadian law.
To the fullest extent permitted by applicable law, Wildrose Atelier and its employees, contractors, representatives, and service providers shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Wildrose Atelier, its employees, contractors, representatives, and service providers from claims, liabilities, losses, damages, costs, or expenses arising from your violation of these Terms of Service or your unlawful use of our website or services.
15. Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
16. Termination
The obligations and liabilities incurred by the parties before termination will survive the termination of these Terms.
Wildrose Atelier may suspend or terminate your access to our website or services if you violate these Terms or engage in unlawful or abusive activity, subject to applicable law.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website, constitute the agreement between you and Wildrose Atelier regarding your use of our website and services.
18. Governing Law
These Terms of Service are governed by the applicable laws of Canada and the laws applicable in the province or territory in which the relevant legal requirements apply, without limiting any mandatory consumer protections that may apply to you.
19. Changes to These Terms
Wildrose Atelier may update or modify these Terms of Service from time to time.
Any changes will become effective when they are posted on our website, unless otherwise required by applicable law.
We encourage you to review this page periodically.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
21. SMS Marketing & Notifications
By opting in to receive SMS communications from Wildrose Atelier during checkout, through our website, or through one of our subscription forms, you agree to receive messages such as:
- Order notifications.
- Order and shipping confirmations.
- Abandoned-cart reminders.
- Transactional messages.
- Promotional offers and marketing communications.
Message frequency may vary.
Your consent to receive marketing SMS messages is not a condition of purchasing any product or service from Wildrose Atelier.
You may opt out of marketing SMS communications at any time by replying STOP to any of our SMS messages or by using the unsubscribe instructions provided in the message.
Wildrose Atelier does not charge a fee for this SMS service. However, standard message and data rates may apply depending on your mobile carrier and plan.
For questions regarding our SMS communications, please contact us at: