Politique d’expédition
Wildrose Atelier – Shipping Policy
Free Shipping on All Orders
At Wildrose Atelier, we offer free shipping across Canada on all orders, with no minimum purchase required.
Order Processing Time
Business Days
Orders are processed Monday through Friday, excluding weekends and Canadian statutory holidays.
Order Preparation
Once your order has been successfully placed and payment has been confirmed, it will be prepared and processed within 3–7 business days.
Shipping
Once your order has been processed, it will be shipped on the next available business day.
Peak Periods
During periods of high demand, sales, promotional events, special campaigns, or holidays, order processing times may occasionally take slightly longer than usual.
Order Changes & Cancellations
Because our order processing system is highly automated, it may not be possible to cancel or modify an order once it has been submitted for processing.
If you need to change your shipping address or any other order information, please contact us as soon as possible at:
If your order has already been processed or shipped, we may no longer be able to make changes.
Estimated Delivery Times
Delivery times vary depending on your location and other factors.
| Destination | Estimated Delivery |
|---|---|
| 🇨🇦 Canada | 7–16 business days |
| 🇺🇸 United States | 7–16 business days |
| 🌎 Latin America | 10–25 business days |
| 🇦🇺 Australia & New Zealand | 10–26 business days |
| 🌍 Rest of World | 11–30 business days |
Please note: Delivery times are estimates and are not guaranteed. In exceptional circumstances, including periods of high demand, carrier delays, customs processing, severe weather, or delivery to remote areas, delivery may take longer than the estimated timeframe.
In rare circumstances, delivery may take up to 40 business days.
If your order is significantly delayed beyond the estimated delivery timeframe, please contact our customer service team and we will be happy to assist you.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
You can use this tracking number to follow your package throughout its journey until delivery.
Please allow some time for tracking information to become available after your order has been shipped.
If you have any questions regarding your order or shipment, please contact us at:
Wildrose Atelier
Free Shipping Across Canada 🇨🇦
We are committed to making your shopping experience as simple and convenient as possible.
For any questions regarding shipping, delivery, or your order, please contact: